Make every maintenance team in your portfolio perform like your best one.
Performance analytics for multifamily maintenance.
We plug into your existing property management system to pair work order data with direct-to-technician resident feedback, giving you the root-cause insights to eliminate repeat visits, boost team performance, and lower turnover.
Get Your Free Maintenance Benchmark15 Years of Excellence in Multifamily Maintenance
Work order logs tell you what was closed,
but not what's actually happening on site.
Across 5,000+ units, it's hard to spot maintenance issues before they turn into resident turnover. Work order logs only tell you a ticket was closed, not if the repair actually held up, or if the tech had to come back three times. And when residents do complain on surveys, that feedback usually goes to marketing, not the maintenance team.
Is it a vendor? A technician? A property? A process?
Without the right data, everyone guesses.
Feedback changes behavior, but only if the technician sees it.
Most feedback tools send reviews to marketing. The people who did the work never see them, so nothing changes. ComVibe puts resident feedback in front of the technician, with the context to act on it.
Fifteen years of data show it changes how teams work. That's how maintenance quality improves without adding headcount or more work for your staff.
“Sink is still dripping after yesterday's repair.”
Your repair · WO #10560“Came back the same day and fixed it properly. Thank you!”
Your return visit · WO #10571
Learn how we scaled Bozzuto's maintenance operations from 5,000 to 100,000+ units.
Bozzuto and ComVibe have partnered for 15 years.
Download the Case StudyWe didn't need another system. We needed someone who could make our current system actually work. That's what ComVibe did.
One platform to monitor maintenance performance and improve it.
Portfolio dashboard.
See performance across every property in one view: callbacks, rework, resolution times, and resident satisfaction.
Repeat-repair tracking.
Spot callbacks and rework where technicians or vendors are visiting the same unit multiple times for the same underlying issue.
First-time fix rate.
See which trades, properties, and technicians get it right on the first visit, and where return trips keep happening.
Resident feedback to the technician.
Residents rate the work and the feedback goes directly to the technician who worked on it. It closes the loop that speed-based metrics leave open.
Early-warning alerts.
Flag drops in resident satisfaction or spikes in repeat tickets at a property before they turn into bad reviews and missed renewals.
Benchmarks that show where you stand.
Compare properties, regions, and teams against your portfolio and industry norms, so you know which numbers are good and which need attention.
Works with your current system.
ComVibe sits on top of your existing property management platform. No rip-and-replace.
Start with your own data.
- 01
Send us a work order export.
One standard file from your current system.
- 02
Get your benchmark.
A detailed breakdown of your work order data, uncovering hidden repeat repairs, turnaround bottlenecks, and property-by-property performance gaps.
- 03
Walk through your results.
We review the findings with you and point out where to start: the properties, trades, and teams with the most room to improve.
Clear answers for leadership. Fair data for teams.
For executives
See where maintenance is costing you money across the portfolio, and which fixes will matter most to resident retention and NOI.
For regionals and maintenance leaders
Get performance data that shows what's really happening at your properties, and recognizes the work your teams do well.
Built for multifamily operators who are ready to scale.
ComVibe is the right fit if you:
- Operate 5,000+ multifamily units
- Want more visibility from your existing property management system
- See inconsistent maintenance performance across properties
- Are dealing with rising callbacks, turnover, or resident complaints
- Want clear data on what's causing them
See what your work order data is telling you.
Get a free, detailed benchmark of your maintenance operations.
Get Your Free Maintenance Benchmark- Free
- No commitment
- Works with your current system